Shipping policy

TENSION SHIPPING POLICY

Delivery Time Overview
Total delivery time consists of production time + shipping time.

Production Time
Orders are typically printed and prepared for shipment within 48 hours (2 business days). Approximately 98% of orders ship within this timeframe.

Shipping Time (After Production)
Shipping speed depends on the method selected at checkout:
Economy Shipping: 7–12 business days
Standard Shipping: 3–5 business days

Estimated Delivery Examples:
Economy: ~9–14 business days total (production + shipping)
Standard: ~5–7 business days total


Shipping Options & Rates

Free Economy Shipping
Available on U.S. orders over $100.

Economy Shipping (7–12 business days)
Orders $100+: Free
Orders 0–5 lbs: $4.90
Orders 5–70 lbs: $19.90

Standard Shipping (3–5 business days)
Orders 0–1 lb: $6.90
Orders 1–5 lb: $9.90

Shipping rates are calculated automatically at checkout based on weight and destination.


Shipping Locations

We currently ship to all 50 U.S. states and internationally.

At this time, we do not ship to PO Boxes or APO/FPO addresses.


Order Tracking

Once your order ships, you’ll receive:
A shipping confirmation email
A tracking number
A link to monitor delivery progress

You can also track your order anytime through your order details page.


Shipping Address Accuracy

Please double-check your shipping information before placing your order.
We ship only to the address provided at checkout.

If an incorrect address is submitted:
Orders generally cannot be redirected once shipped
Additional redelivery fees may apply
Please refer to our Refund Policy for details


Delivery Delays

While most orders arrive on schedule, delays may occasionally occur due to:
Carrier disruptions
Weather conditions
Customs processing (international orders)
Holidays or peak shipping periods

If your order is significantly delayed, contact us at
weartensionfitness@gmail.com with your order number.


Lost or Damaged Packages

If your order arrives damaged or appears lost in transit, please contact us within 30 days of the estimated delivery date. Include:
Your order number
Photos of any damage (if applicable)

We’ll work directly with the carrier to resolve the issue.


Questions?
Email us anytime at:
orders@tensionwear.com

Last Updated: January 2026